Find answers to common booking and hosting questions.
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Canceling a pre-accepted reservation is quick and easy. Just follow these steps:
Log In
Access your account by logging in.
Go to Reservations
Navigate to the "Trips" or "Reservations" section in your profile.
Select the Reservation
Find the pre-accepted reservation you wish to cancel.
Cancel the Reservation
Open the reservation and select the "Cancel" option.
Once canceled, the dates will be unblocked, freeing up your calendar for new bookings.
To host a listing, you need to meet the following basic requirements:
Complete Profile
Ensure your host profile is fully completed, including verified contact details and a current profile photo.
Subscription Plan
After completing your profile, subscribe to a hosting plan. Your chosen plan determines the features and visibility of your listing. An active subscription is required to publish your listing and accept bookings.
Accurate Listing Information
Provide clear and up-to-date details about your property, including:
Pricing and Availability
Set your nightly rate, cleaning fee, and any additional charges. Keep your calendar updated to reflect accurate availability and avoid booking conflicts.
Photos and Video
Upload high-quality photos of your space. Optionally, include a video link (e.g., YouTube) to showcase your property further.
Admin Approval
After completing all mandatory steps, your listing will be reviewed by the admin team for approval.
Following these steps ensures your listing is complete, accurate, and ready to attract guests.
To update the price of a special offer for a listing, follow these steps:
Log In
Access your account by logging in.
Go to Inbox
Navigate to the Inbox section from your dashboard.
Select the Conversation
Open the message thread where the special offer was discussed.
Update the Special Offer
By following these steps, you can easily adjust the pricing of special offers for your listing.
Experiences are one-of-a-kind activities that tell the story of the host’s unique perspective and passion, offering guests something that guidebooks or internet searches can’t. To help ensure all experiences meet the community’s expectations, they must meet the standards below before guests can book.
These standards can also help you earn great reviews. You can see how you’re doing by checking ratings and feedback from your guests. Keep in mind that if you consistently receive low ratings or there are other indications that you do not meet these standards, your experience may be temporarily deactivated or removed from the platform.
Experience hosts enthusiastically share their passion and local knowledge with the world, creating opportunities for guests to gain new knowledge and a different viewpoint. They’re excited to go out of their way to create meaningful, memorable moments.
Credibility. Hosts are passionate about the experiences theme and can demonstrate a deep knowledge of the subject or a skilled mastery of the activity.
Access. Hosts share their insider knowledge with guests and give them behind-the-scenes access to people, places, or activities that guests couldnt find on their own.
Perspective. Experiences tell the host’s story so guests become fully immersed in their world. Throughout the experience, hosts create moments that help guests gain a deeper understanding of the host’s background and viewpoint.
Participation. Hosts provide opportunities for guests to meaningfully engage in activities or conversations by fully taking part in the experience, not just observing it.
Connection. Hosts are thoughtful about creating environments that feel inclusive and intimate. They get to know the group, make sure guests leave with new friends, and help everyone feel a sense of personal connection to the activity or cause.
Accuracy. Based on the host’s description of the experience in their listing, guests know what to expect. This includes who’s hosting, the location, what’s provided, how long the experience is, and what guests will do. Only guests who book through Airbnb can attend an experience.
Communication. Successful hosts are attentive and considerate when communicating with guests, quickly responding when a guest reaches out. Open, clear, and consistent communication lets a guest know what to expect and helps them feel comfortable with their host.
Commitment to reservations. Once a reservation is confirmed, guests trust hosts to take care of their needs. Canceling or altering an experience can be disruptive to guests. Hosts are expected to keep the description and availability of their experience up-to-date.
Respect. Great hosts make each guest feel included and welcomed in the group. They understand their guests may come from different places, speak different languages and have different cultural perspectives. They treat all guests with respect.
Value. You have control over how your price your experience, but it’s important to set a price that balances expectations with what your experience has to offer. After attending an experience, guests should feel satisfied with the amount of time and money they’ve spent. Based on the price of an experience, guests should be able to anticipate the level of service and exclusivity they’ll encounter.
Note: Service fees and taxes may not be refundable under any policy.
Why choose Brotravels?
Brotravels brings together the largest network of JW-Rentals and Travel Services in the world, with thousands of verified listings across many countries. Travel with confidence, stay with trusted hosts, and experience the warmth of the worldwide association of brothers wherever your journey takes you.
Largest JW Travel Hub
With 2,380+ verified listings worldwide, BroTravels is the largest travel platform designed for Jehovah’s Witnesses. Find accommodations hosted by brothers and sisters across the globe and travel with confidence wherever you go.
Verified JW Hosts
Every host on BroTravels is carefully verified, helping ensure a safe and trustworthy environment for travelers. Book with peace of mind knowing you’re staying with fellow believers who share your values
Make Friends Worldwide
Travel becomes more meaningful when you connect with the worldwide association of brothers. Through BroTravels, many guests and hosts form lasting friendships that continue long after the trip ends.
Meet Our Brommunity & Trusted Partners
Visit our JW partner platforms to explore exclusive offers and services.
How it works
BroTravels makes it easy to find and arrange accommodations within our worldwide brotherhood. Browse trusted listings, send a message to the host, and plan your stay directly with them. The platform is designed to keep the process simple, personal, and centered on trust.
Direct Contact with Hosts
Guests can contact hosts directly through the platform. Send a message, ask questions about the accommodation, and coordinate your stay easily. This direct communication helps both guests and hosts make arrangements that work best for them.
Verified Listings
Every listing on BroTravels is personally reviewed before it becomes visible on the platform. This helps maintain a trusted environment where guests can feel confident that they are connecting with genuine hosts from the worldwide brotherhood.
Where Bookings Become Friendships
Booking on Brotravels means safe and trusted travels within our beautiful JW brotherhood
User Feedback
"We felt completely safe booking abroad. Traveling to another country can be stressful, especially when you don’t know anyone there. Booking through BroTravels gave us immediate peace of mind. Knowing we were staying with brothers made all the difference. Everything felt transparent, warm, and safe. We will definitely book again"
— Maria & Daniel, Germany
User Feedback
“It feels good to support the friends. We love the idea that our travel budget goes directly to supporting the friends. … BroTravels makes it easy to connect and book, and at the same time strengthen the brotherhood in a practical way. This is our new way to travel! We love it!!!“
— Samuel R., Canada
User Feedback
“This was more than a stay — we made new friends. What started as a simple booking turned into a beautiful friendship. We met wonderful brothers and even used a BroTravels Driver for our Bethel visit. Everything felt safe, organized, and trustworthy.“
— Ana & Lucas, Brazil
We’re Here to Help
At BroTravels, you’re never on your own. Our dedicated support team is here to assist you whenever questions arise. Whether you need help with a listing, a booking, or communication with a host, we’re happy to help. Our goal is to keep the platform safe, friendly, and reliable so that everyone can enjoy traveling within the worldwide brotherhood with peace of mind.